Portfolio reflection questions-Provide manicure and pedicure services
Question 1
Enter your client’s name and the date of the consultation
Question 2
Describe how and what specific details you confirmed with your client to develop the most appropriate treatment
plan according to your client’s specific characteristics, needs and requests.
Question 3
Client characteristics, needs and requests will often be different for each client; no two individual clients are
identically the same. Describe what amendments/variations to the treatment plan were applied to this treatment
and explain why.
Question 4
a) List the products selected for the treatment by categorising their purpose and list their ingredients and the
manufacturer’s instructions for use. Include the manufacturer’s product knowledge protocols you referred to when
performing the manicure or pedicare treatment.
For example:
(Category) Cuticle cream
(Product) “AHA botanical cuticle remover and softener”
(Ingredients) purified and deionised water, apricot, kernel oil, jojoba oil, capric/caprylic triglyceride, coconut oil
extract, kiwi extract, orange extract, lemon extract, glycerine, glycolic acid, lactic acid.
(Instructions for use) “Massage 1-2 drops into the finger and toe cuticles. Allow to penetrate for 1-2 minutes, then
gently shape the cuticles.”
b) List the equipment/tools selected for the treatment by categorising their purpose and list their method of cleaning
and sterilisation. Include the manufacturer’s instructions for use. 4 f
Question 5
Describe how you prepared the service area and your client in preparation for treatment and explain why you
performed these actions. Make sure you consider any relevant workplace policies and procedures or the way in
which you may have considered OH&S or health and hygiene regulations relating to your learning
environment/workplace.
Question 6
Explain what considerations were applied to your client’s treatment plan when performing the massage routine of
the manicure or pedicare treatment and why.
Question 7
On completion of the manicure or pedicare treatment performed, what noticeable outcomes were observed? Explain
the further treatment recommendations you advised your client. For instance, did you recommend that your client
return for another manicure or pedicare treatment in 1, 2, 3 or 4 weeks’ time? Did you provide them with advice to
utilise at home in preparation for the next treatment? Please provide your reasons for this advice.
Question 8
List the homecare products and equipment/tools you recommended to your client and explain why this would
benefit this client’s characteristics, needs and requests. Include in your description how you demonstrated the
product use to your client and explain what precautions you took with regard to health and hygiene regulations and
possible adverse effects during the demonstrations.
Question 9
On evaluation of the treatment plan and your client’s initial consultation, what lifestyle changes did you recommend
to your client to support the outcomes of their treatment plan?
Question 10
Were you successful in rebooking your client for future manicure or pedicare treatments? If not, please explain why.
