We are doing a scuba diving business and we need to write some company policies for:
-Client Deposits (Payments, refunds,etc)
-Excursion Behaviour and Conduct (already done)
-Equipment Hire (if customers returned hired equipment damaged) (Already done)
You only need to do: Client Deposits. It should be clear and simple.
Down you can see what we wrote for the other policies.
Excursion Behaviour and Conduct:
We recommend you take out travel insurance. Clients should note that adventure travel involves risk. While we make every effort to safeguard our guests, we cannot be responsible for any damage, personal injury or loss due to the action of passengers out of our control. Passengers entering the water or adventure grounds do so at their own risk & owners of the vessel, operators, its officers, employees or agents will not be liable for any personal injury, illness, death or any other consequences whatsoever of passengers being stung by jellyfish or poisonous land or marine creatures. To minimize this risk we recommend that you wear a full length protective ‘wet suit’ while swimming & snorkeling during the cruise or long sleeve shirt, long pants and enclosed shoes while at the adventure park.
Equipment Hire Policy
1. Clients must make a bond deposit of $______ before hiring equipment.
2. If equipment is returned damaged, depending on the cost of the damage it will be charged on the bond.
3. If the damage exceeds the bond amount extra charges will be incurred.
4. All equipment must be returned and if any equipment is lost, the equipment will be paid at the full price as per our supplier’s price.
