FOR THIS PAPER YOU WILL NEED TO READ CHAPTER 1,2,16 AND 4 (4TH ED.) MANAGING CONFLICT THROUGH COMMUNICATION BY RUTH ANNA ABIGAIL AND DUDLEY D. CAHN. 2011. In the paper make sure to use the short titles for the questions below as levels of headings. Make sure to cite work and list your references.
You will need to observe the short video and will use the questions following to analyze the conflict in the video. The name of the video is Negotiation: Thawing the Salary Freeze. The following questions must be answered: 1. Conflict background: briefly describe the conflict; consider the type of resources related to the conflict (tangible or intangible). Describe the communication style used by both participants (linear or Transactional). Make sure you explain your answers. 2. Conflict Style: describe the conflict management style used in each participant and justify your answer. 3. Conflict Theory: Explain which theory best describes the actions observed in the video. Please justify your answers by linking behaviors to the theories. 4. Conflict Approach: Chapter four, managing conflict offers options to manage a conflict. Explain if these approaches are applicable to the behaviors in the video, why or why not? 5. Conclusion: In your conclusion briefly describe the take away from this exercise. Do you think there are some tools you may want to apply in the future, why or why not?
