Use subheading for each subject line.
Brian and Carrie are systems analysts with many years of systems development experience at a large
firm. Jane has recently been hired as the company’s first-ever process manager. She has been reviewing
the company’s past practices of systems development with the intent of trying to establish a formal
systems development process for the company. Brian has been a long-time proponent of the waterfall
approach to systems development. Carrie has been a big proponent of the iterative/incremental
development approach. Both are known to be very opinionated on the tools and techniques that should
be used for systems development projects and both are lobbying Jane very hard to adopt their preferred
techniques.
Write a two to three (2-3) page paper in which you:
1. Describe how Jane should deal with the two (2) system analysts from a technical and human
resource perspective.
2. Explain the factors that Jane should consider in establishing a process management solution.
3. Assuming you have two (2) promising tools and techniques, suggest three (3) or more ways you
can foster a team environment when one analyst does not get his or her way.
