http://www.qualitydigest.com/_qd.video_player.php?category=118&nvideo=25945
and watch ONLY the September 19, 2014 video (about 30 min.).
Then do the three things below, and number them in the paper. Type 2 pages, single spaced.
1) Tell me the titles of each discussion.
2) Tell me what each discussion was about and what you thought of it.
3) Tell me how you could apply two of these discussions to operations management.