Part 1: Resistance to change is a principal reason change management programs fail. To avoid the resistance that is inherent in all change models, planning for resistance and addressing it at each stage in the process is critical. Research the resistance to change in large system-change programs and address the following key points: •Explain the concept of resistance to change. •List and describe the various types and levels of resistance to change. •Choose 1 type of resistance to change, and discuss how you would address that type of resistance at each stage in the change process. •In designing a large system-change process, such as implementing Six Sigma or lean manufacturing, what types of resistance to change would you anticipate encountering? Part 2: Working through the conflict inherent in each stage of a change process is critical to the success of a planned change process. Process intervention skills can include things such as feedback, observation, and interviewing. Primary Task Response: Within the Discussion Board area, that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas. •Provide the organizational development specialist with a toolkit to use to address conflict at each stage. •Discuss the range of process intervention tools available to use and how each one is used to manage conflict during the change process.
