CUSTOMER VALUE MAXIMIZATION
CUSTOMER VALUE MAXIMIZATION TABLE OF CONTENTS Executive Summary………………………………………………………………………….…..4 Customer Value Maximization……………………………………………………………….…..5 Literature Review ……………………………………………………………………….……….6 Customer Value and Customer Satisfaction………………………………………………….…..6 Customer Value Management and Competitive Advantage……………………………….…….6 History……………………………………………………………………………………….…..7 Market Orientation…………………………………………………………………………..……8 Business Environment…………………………………………………………………..……… .8 Micro-environmental Factors……………………………………………………………….…… 9 SWOT Analysis………………………………………………………………………………….. 9 Market Segmentation………………………………………………………………….…………10 Target Market……………………………………………………………………………………11 Targeting Strategy and Positioning Strategy…………………………………………………….11 The environmental changes………………………………………………………………………11 The Product………………………………………………………………………………………11 Pricing Strategy…………………………………………………………………………………..12 Customer … Read more