Critical Success Factor
Share your experience in completing the “Critical Success Factor” assignment:
1. Share with the class in what you believe to be the difference between CSF and KPIs.
2. Explain how you might apply this project in the real world.
#2 Performance Measures for Improvement Opportunity
1. Share with the class 3 process performance measures from the improvement initiative identified in week #4
2. What experience have you had with control charts?
