1. State the problem (or theme) in this case. Why is this case significant? What is the central issue(s)? Explain.
2. Describe in narrative format the history. What is the basic chronology of facts (sequence of events) in the case? What contributed to the creation of this problem?
3. Drawing on Organizational Theory and concepts you’ve studied so far, present alternative solutions to the problem. Especially try to identify solutions not presented in the case study. How could the problem be resolved?
4. Select your solution and defend your selection. Why is your choice the best solution to this problem?
5. On a practical level, what are the organizational behavior implications and lessons for a manager (or would-be manager)?
Your answers to the essay questions must demonstrate an understanding and appropriate application of the material from the text. Opinions, commentaries, thoughts and ideas as expressed in your responses should be supported by an appropriate application of the material from the text
