Describe the impacts of consumerism in regards to information technology, claims management, and member services when dealing
with healthcare providers. What tools and value added quality will be expected of health care providers? What changes will
health care providers need to make to be competitive and gain consumers and maintain existing members? Watch The Role of IT
in Public Healthcare Service video and discuss your opinions on information technology. Include two APA citations from
scholarly resources to support the ideas you express in your post. The role of IT in public healthcare service. Retrieved
from http://www.youtube.com/watch?v=yqj8YepbQBI.
2.Describe the employer-sponsored sales process? What is the goal of this process once it is completed? Why is accreditation
important? What is the difference between rating and underwriting and how is it used? Identify and discuss any ethical issues
that could arise in the underwriting process. Include two APA citations from scholarly resources to support the ideas you
express in your post.
