Everything below 6 references 1000 words essay
Riordan Manufacturing has decided to make a change to company’s customer management system. The company does not currently have any formal system for managing their customer information and has traditionally left this up to individual employees. This new system will require all employees to use one customer management system. Your team is now working to help Riordan implement this planned change. Your team must do the following in your role as consultants:
Resource: Riordan Manufacturing Virtual Organization
Review the intranet site for Riordan Manufacturing including Human Resources – Organizational Charts, Employee Files, etc., and Sales & Marketing – Marketing Information Systems.
Create a change management plan and communication plan of 1,050- to 1,400-words. Your plan should include the details from section I and section II outlined below.
Section I: Change Management Plan
• Identify the current formal and informal power structures in the organization. How might the power and political structure of the organization affect employee behavior?
• Identify the most appropriate and effective organizational structures for Riordan Manufacturing that will help them accomplish their planned changes.
• What are the potential effects of this selected structure on employee behavior?
• Identify characteristics of the company’s culture. What are the potential influences of the corporate culture on employee behavior?
• Identify the potential sources of resistance to change and develop strategies to manage resistance to change.
• Recommend a strategy to implement the changes over the next 12 months.
• Describe how you will evaluate the success or failure of the planned change.
Section II: Communication Plan
Create a Communication Plan for the proposed change covered in the Change Management Plan. In the Communication Plan, complete the following:
• Select the most appropriate channels to communicate the change to the employees, and explain why you selected these channels.
• Identify the potential barriers to effective communication and strategies for overcoming the barriers.
Develop a message for one of the selected communication channels. In the message, complete the following:
• Identify those areas affected by the change.
• Establish the need for the change.
• Create a sense of urgency around the change.
• Outline next steps in the change process.
Everything above 6 references 1000 words essay
Riordan Manufacturing notes
Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion.
Its products include plastic beverage containers produced at its plant in Albany, Georgia, custom plastic parts produced at its plant in Pontiac, Michigan, and plastic fan parts produced at its facilities in Hangzhou, China. The company’s research and development is done at the corporate headquarters in San Jose. Riordan’s major customers are automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers.
THEIR FOCUS: Six Sigma, leading edge R&D and exceeding ISO 9000 standards define the attitude and abilities of Riordan Manufacturing. We are industry leaders in using polymer materials to provide solutions to our customer’s challenges. Our R&D is, and will remain, the industry leader in identifying industry trends.
OUR CUSTOMER RELATIONSHIP: We will strive to be a solution provider for our customers and not be a part of our customer’s challenges. Long-term relationships will be sought by maintaining rigorous quality controls, innovative solutions, a responsive business attitude and reasonable pricing.
OUR EMPLOYEES: We will maintain an innovative and team oriented working environment. By assuring that our employees are well informed and properly supported, we will provide a climate focused on the long term viability of our company.
OUR FUTURE: We must be focused in achieving and maintaining reasonable profitability to assure that the financial and human capital is available for sustained growth.
HISTORY: The Company was founded by Dr. Riordan, a professor of chemistry, who had obtained several patents relative to processing polymers into high tensile strength plastic substrates. Sensing the commercial applications for his patents, Dr. Riordan started Riordan Plastics, Inc. in 1991.
Initially, the company’s focus was on research and development and the licensing of its existing patents, but in 1992 Dr. Riordan obtained venture capital which he used to purchase a fan manufacturing plant in Pontiac, MI. At that time, the company’s name was changed to “Riordan Manufacturing, Inc.” In 1993, the company expanded into the production of plastic beverage containers when it acquired a manufacturing plant in Albany, GA.
The company’s most recent expansion took place in 2000 when it opened its operations in China. At that time, the entire fan manufacturing operation was moved from Michigan to China and the Pontiac, MI facility was retooled for the manufacture of custom plastic parts.
SUMMARY: Riordan Manufacturing’s parent company, Riordan Industries, Inc., is a Fortune 1000 enterprise. The financial statements of Riordan Industries, Inc. are presented here for informational purposes only. These statements should not be relied upon for investment decisions. For investment information, please contact your broker and review the company prospectus
COMMUNICATION MEMO
Our initial decision to locate our China operations in Hangzhou was driven largely by the fact that our Chinese partners already had facilities there and the city’s proximity to the Qian tang River. We thought that the river access which led on to Hangzhou Bay would be sufficient to handle our shipping needs.
As the production volume from the China plant has increased, we are seeing that significant savings can
Be had by utilizing container shipping companies such as the China Shipping Container Lines, a branch of the China Shipping (Group) Company. Most of the container shipping companies utilize ports in Hong Kong and Shanghai. While the Shanghai port is only 180 kilometers away from our current location, we are incurring additional logistical steps in shipping out of Shanghai.
Currently, our products are trucked to a port on the Qian tang River and loaded into shipping containers. The containers are then loaded onto barges that make their way to the Shanghai port. The barges dock in Shanghai where the containers are offloaded and trucked to another area of the port where they are loaded onto to the ships that will take them to their final destinations.
Alternatively, we could transport the products by truck to the port at Shanghai where they would be loaded into containers and then directly onto the ships that will be taking them to their final destinations. However, the trucking companies, knowing that they are being used as an alternative to the local shipping companies to move the same products to the Shanghai ports, generally charge just as much as the shipping companies for the same volume of goods. We believe that the relocation of the China operations to the city of Shanghai will result in significant cost savings, will provide our operations with a more substantial urban infrastructure and will put us into a better position to market and ship our Chinese products throughout Asia and Europe.
China Relocation Memo Page 2 We have incorporated a move of the China operations to Shanghai within the next five years into the strategic planning of Riordan Manufacturing and Riordan Industries. Please begin drafting strategic plans for how such a move will impact your areas of responsibility and how your areas will facilitate the relocation.
Employee Conduct and Work Rules
To ensure orderly operations and provide the best possible work environment, we expect you to follow rules of conduct that will protect the interests and safety of all employees and Riordan.
Although it is not possible to list all the forms of behavior that are considered unacceptable at work, the following are some examples of conduct that may result in disciplinary action, up to and including termination of employment:
• Theft or inappropriate removal or possession of property
• Falsification of timekeeping records
• Working under the influence of alcohol or illegal drugs
• Possession, distribution, sale, transfer or use of alcohol or illegal drugs in the workplace, while on duty or while operating employer-owned vehicles or equipment
• Fighting or threatening violence in the workplace
• Insubordination or other disrespectful conduct
• Violation of safety or health rules
• Smoking in prohibited areas
• Sexual or other unlawful or unwelcome harassment
• Possession of dangerous or unauthorized materials, such as explosives or firearms, in the workplace
• Excessive absenteeism or any absence without notice
• Violation of personnel policies
• Unsatisfactory performance or conduct
Since employment with Riordan is based on mutual consent, either you or Riordan have the right to terminate the employment relationship at will, with or without cause or advance notice, at any time.
Part 2
Discuss various strategies to managing diversity.
Describe the steps that can be taken as a manager to ensure that work teams are diverse, and describe how to manage diversity on an ongoing basis. 1 references 150 words
Deep-level abilities are closely related to job performance. As a manager, how could you use the knowledge that people differ to increase the likelihood an employee will perform his or her job well? What challenges does this pose when managing a diverse workforce? 2 references 150 words
Employees often see change as threatening. What are some of the sources of resistance to change, and what can you as a manager do to overcome that resistance? 2 references 150 words
