Imagine a typical patient encounter or think of your last trip to the doctor. List the steps in the encounter as processes from the initial call or referral for appointment to leaving the appointment/discharge.

PLEASE BE SURE TO INCLUDE AN INTRODUCTION AND CONCLUSION PARAGRAPH

QUESTION 1- FULL PAGE

The main concepts presented in Chapter 1 of the text – Connecting the Strategic Dots: Does HIT Matter? This chapter is meant to open the discussion and spark interest in Health Information Technology (HIT) management. It also presents the arguments surrounding HIT’s ability to create competitive advantage in healthcare, from a service delivery/business standpoint. Students will also become familiar with the history of technology and networking that has led us to our current technology landscape. The chapter ends with an introduction to the HIT Priorities. Based on this topic, write a one page paper on what you found most important or most interesting.

QUESTION 2- 1 FULL PAGE

Imagine a typical patient encounter or think of your last trip to the doctor. List the steps in the encounter as processes from the initial call or referral for appointment to leaving the appointment/discharge.

Now go back and identify any technology that was involved in each step.

For example: call for appointment = telephone, appointment reminder = SMS text, walking in facility = automatic opening doors, going to 3rd floor = elevator, patient information in waiting room = closed circuit TV, physician notes during appointment = EHR application…

Now, imagine the experience without this technology. Think of how the technology adds to the patient experience and allows for a more efficient/effective delivery of care. Write a one page paper on what you discovered and talk about the management of all the diverse technologies you identified. Share your thoughts on the exercise.