Assignment: Select a company for which you have a working knowledge including goals, mission, strategy, and culture. In addition to a working knowledge of the company, you must have access to people in both the IT functions and in the business whowill be willing to allow you to interview them to
Tell a story of how the information technology function supports the business. Remember from your case study analysis work that not all organizations employ information technology well. Many treat the function and the cost as an expense. Some treat it as an investment. Analyze the facts your discover to explain what information technology means for your chosen organization.
Your analysis should be a concise view of what is the condition of IT at your organization. Make sure that the sections relate to each other as an integrated report. Note in each topic area, the direction the organization should be heading. See Brown, et al text glossary and text for abbreviations and mnemonics. Vendor and product names and versions are not necessary but very helpful.
Required: 25 pages _ 7 pages have already completed
- Company description
Industry and company goals and objectives
Market position and how this impacts the investment in IT
- Work System Snapshots to illustrate your analysis.
Use the concepts introduced in this course to discuss the technology components. Include business processes, products and services, and customers.
- Profile of individuals you interview
Explain the function(s), role(s), and decision making authority of people you interview.
- Analysis of IT
The following lists are included to help you plan what you will investigate and address. Your organization may not have some of these technologies or may be discussing using them. The list is not intended to be exhaustive or prescriptive. You may have other Information Technology that is not mentioned here that is important to your industry or firm. Include a discussion on any Information Technology (IT) discovered that is important to your firm.
IT Department and staff
CIO title and reports to whom
IT department title, number and allocation of staff (refer to an Org chart)
Percent of the IT budget of the total budget
Analysts resident and reporting to user departments?
Are users project leaders at your organization?
Outsource any functions e.g. help desk?
Number of new hires last year and number of these who were entry level
Average time IT staff stay or a turnover statistic
Number of IT layoffs in last budget year and at what level
Is there a Web team? What is the Web team called, and where does it report?
Systems development life cycle
Methodologies used to develop systems
Percentage of purchased packages vs. in-house development
Project team assignment-e.g. are users project leaders
Learn what you can about an ongoing or recently completed development effort, budget, schedule, who was on the team, project management software used, etc.
Capability Maturity Model rating
Offshore software development projects, vendors, onsite activity
Hierarchy of information systems
Support of BYOD (Bring Your Own Device)
Numbers and types of platforms-mainframe, minicomputer, workstations, PCs
Critical input/output devices particular to your firm and industry-e.g. hand held scanners for UPS
Type of OS for each platform, critical applications (e.g. billing system for utilities)
Programming languages used for legacy and new development
Office automation software and policies
Database management systems (DBMS)
Name of DBMS used across platforms
Critical application databases (e.g. customer information for Land’s End)
Database administrator on staff
Number of LANs WANs, connecting where
Internet service providers
Use of wireless
EDI with suppliers
e-Commerce activity with customers and suppliers and security employed to do so
Global transmission and issues with foreign countries and cultures
Management perspective (SWOT Analysis)
Strengths and weaknesses
Threats and opportunities
Issues and implication for the organization
By synthesizing and interpreting all the information you gather, draw conclusions about the organization and explain the role of information technology related to the success of the business/organization.
Make sure you cite all sources. This project is not intended to be a personal recollection. Rather, consult documentation, interview people, and search for news sources. Do not, however, violate the proprietary rules of your organization.
If you do not have an organization for which you can perform this analysis, then contact your facilitator for an alternate assignment.