Firstly, This is a Report!!!
Secondly, As for the venue of this report, I would like to choose Mandarin Oriental Hotel which is in London.
Thirdly, I have uploaded some Power points and journals. They are very very important especially ‘Relationship Marketing’, ‘Pricing of Services’, ‘Services encounter’ and ‘Service Quality’. Read all of them ppt and journals please and use them within the report.
Finally, please use the correct reference format within the report (Harvard reference style please!!!!!!!!!!!!!!!!!!!!!!!)
