You have just been hired as the one-person training department for Got Cash Systems, Inc. Got Cash is a small company that is poised to grow quickly over the next 6 months. It has just patented a diesel fuel system that will greatly improve diesel fuel usage and operating mileage for fleet vehicles. Got Cash is forming partnerships with the two larger companies, and they are making sales and license renewal calls together.
Got Cash needs to hire at least 10 consultant/fleet installers, people who can work with the fleet vehicle fuel systems vendors and clients to determine needs, tailor the needs of the fleet, and train the clients on how to use the enhancements. In other words, Got Cash needs people with both technical and interpersonal skills. Got Cash’s CEO, Jane Smith, has directed you to "hire the best people you can and train them to do what we need them to do."
In working with an external recruiter, you realize that it will be difficult to hire people with both excellent technical skills and interpersonal skills. Therefore, you decide to start from scratch with the business strategy and work your way through hiring and training from there.
ASSIGNMENT:
This month’s local ASTD (American Society of Training and Development) meeting topic is needs analysis. You determine that there are gaps between new hire skills and the skills needed to perform the job successfully for the roll out project you are planning. During the open discussion, describe your situation and summarize your thoughts on the type of needs analysis required to fully understand these gaps. Explain what you would include in a needs analysis and why.
During the open discussion, describe your situation and summarize your thoughts on the type of needs analysis required to fully understand these gaps.
Explain what you would include in a needs analysis and why.
