Public Management ( Services Charter )

These are the issue that I want to discuss(Service charters are intended to be a tool for improving public services but to some they are meaningless rhetoric. How would you assess the role of charters in improving the delivery of public services and in enhancing the accountability of service providers to their clients? Discuss with suitable examples from a country of your own choice).

And these are the assessment:

essay will be assessed in terms of whether you have:

Thoroughly researched your essay topic showing the depth of knowledge beyond core readings

Clearly identified relevant issues and theories

Posed critical/ pertinent questions on your selected topic

Provided adequate support for statements and arguments (with references)

Shown your ability to analyze and integrate evidence

Clearly structured and expressed your ideas

Made observations with lessons and policy implications

Please, use academic sources and if you need some resources I can help just tell me how can I send them.

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