Recruitment and Selection Process and Practices
Table of Contents
4.1. Concept of Recruitment and Selection. 5
4.2. Recruitment and Selection Process and Development of the Organization. 5
4.3. The Process of Recruitment 6
4.4. The Selection Decision. 6
6.3. Recruitment and Selection process. 8
6.4. Impact of TESCO’s Recruitment and Selection Process. 9
Recruitment and Selection Process and Practices
1. Introduction
The human resources are quite important part of a company. Their effectiveness or lack of it is greatly reliant on the type of people that work in the company. The absence of effective and reliable contributions from the staff will make the company to slow down in development. For a company to acquire its objectives, it has to recruit a staff that is skilled, experienced and competent. In the process of taking this into consideration they have to look at the future needs of the company.
The recruitment is different from employment and selection. After the need size and form of human resources are known, the management similarly has to get the places where the relevant human resources are needed and get ways to attract them to the company prior to getting candidates for jobs. This procedure is the recruitment stage (Tyson, 2006, 97). This stage precedes the selection process and it involves getting, advancing the staff and attracting them to the jobs available in the company. Selection on the other hand is tasked with choosing the right person for the right vacancy. Definitions would make things clearer.
1.1. Definition
Recruitment is the process of discovering the sources of labour that coincide with a company’s needs for attracting labour in sizeable level to make it possible for an effective selection of a reliable labor. So as to acquire the right labor for a vacancy or a job opening, the company has to interact or communicate so as to pass information to the job seekers. For cost effective to be acquired, it has to acquire qualified persons and offer relevant details for those not qualified to cut themselves out. On the other hand selection is the process of choosing people that are appropriate to fill jobs in a company. The main purpose is to acquire the relevant persons for the job from the general population.
2. Purpose and Importance of Recruitment and Selection
The main objective of the recruitment and selection is to offer a pool of potentially qualified persons. The purposes are to get the current and future needs of a company, elevate the pool of available labour an affordable cost, improve the success rate of selection process through limitation of unqualified persons and get candidates that are relevant among others.
The recruitment and selection process shows the first contact that a company has with possible staff members. It is using this process that people will be able to know the company and later choose of they will work for it. A well set out and organized recruitment and selection process offers better outcome in effective applicants (Price, 2000, 1). High qualified candidates are bound to apply if the process is well planned, the process ought to inform the relevant candidates on employment opportunities, present a positive picture to the public, issue appropriate details and motivate the prospective staff on the available positions. Poor processes are bound to acquire below par candidates.
3. Role of HRM
The human resource management is a strategic and coherent method to the organization of a company’s valuable assets; the individuals involved in personal and individual addition to the success of a company’s goals. It is this staff that gets the company its profit and issue the company a good position in the market.
The cooperation is acquired when the methods applied are done as one. The company is able to offer better service of every the business issues qualified service and hence the company does better (Banfield, 2008, 84). If a company applies high performance work acts in a company that will not be complete as they still need to have the expertise.
Companies are able to be successful in the coming future if the recruit and motivate individuals that are capable of reacting and modelling the constraints of the future. There are the people with the ability to bring about competitive success from the chances available through transforming markets, with the intention to study the clients, distributors and workmates and who have the aptitude to create and impact extreme and reliable associations.
4. Literature Review
This section offers an insight details on initial studies that connect to recruitment and selection.
4.1. Concept of Recruitment and Selection
Recruitment is defined as activities and procedures that are applied legally to acquire the right number of qualified personnel at the correct time so that the so that the best can be acquired. Basically, the recruitment process offers a company with a wide range of opportunities that judicial selection can enable vacancies to be filled. Effective recruitment starts with proper employment planning and projecting.
4.2. Recruitment and Selection Process and Development of the Organization
The recruitment and selection makes up a vital part of the main activities fundamental in human resource management: acquisition, advancement and reward of the staff. It creates a major part of the human resource managers in the company set up (Price, 2000, 2). Though and quite significant, the recruitment and selection decisions are for beneficial reason applied by the manager. There is hence a significant aspect where the task of the managers, and the HR department, there may be that the HR managers are important in upholding the advisory role to the ones that they are supervising or supervising them. The recruitment and selection has a vital duty in making sure that the staff performance is good and better results are acquired. The process of selection employees is not just done so as to fill in vacant positions but to get employees that can perform at great levels of commitment.
4.3. The Process of Recruitment
The quality of the new recruits relies on the company’s recruitment process, and the efficiency of the selection stage is reliant on the type of people acquired. The more successful the recruitment phase is undertaken, the less significant is the actual process. When a company makes a choice to fill a vacancy, the first step is to undertake a planning process, more so where recruitment takes place less (Raymond, 2004, 73). After a job analysis has been done, the company has a clear indication of the precise needs of the job, where it fits in the company model and may start the recruitment process to get suitable candidates for the opportunity.
4.4. The Selection Decision
As the type of person is being looked into in recruitment, the selection choice is quite hard. Mistakes common are brought by managers not giving thought to form of decisions taken. The employers are unhappy when an appointment is not successful due to the candidate while the manager does not consider the process and method used. This may be due to the methods though a big portion is due to the choices made.
4.5. Recruitment Technique
Researchers have several ways to select, as well as advertising, mail and calling. Advertising is applied to make public information and recruit candidates. Recruitment using advertising is beneficial since it is affordable and suitable though some people are hard to get through mail and responses are too few. The other method is through the company sources (Torrington, 2008, 178). Here the recruit is known hence it is easy to evaluate their ability. On the other hand outside sources are not well reliable. Promotions in the company create a sense of motivation and commitment as well as it being affordable.
5. Challenges of Recruitment and Selection
The main problem in recruitment and selection is poor planning in the human resources department. There are intense human resources planning changes the technique into precise HR management policies and practices (Dale, 2004). This is more so with recruitment and selection policy and tendency. The main objective of human resource planning is to acquire the right people with the needed expertise, capabilities and practices in the appropriate job at a right time and cost. Extensive recruitment and selection policies like recruitment and selection procedures, evaluating the method, talent focus and processing details on the market are vital in recruitment and selection of staff.
6. Recruitment and Selection Process at Tesco
Tesco is the largest private sector job creator in the United Kingdom. It has over 360,000 staff globally. In the UK, the company has stores that vary from small local to huge Tesco Extras. Most of the sales are from UK. It operates in 12 nations and the global growth is part of the company’s technique to diversify and develop the business.
Tesco requires people in large numbers in the stores as well as in the non-stores: In the stores, it looks out for employees, stock operators, supervisors among other people; in the distribution stores it needs workforce that is skilled in stock control and logistics and the head office offers the tools to manage Tesco in a better manner. The tasks here comprises of human resources, legal services, property management and marketing among others.
Tesco looks to make sure that all of the duties are well coordinated so as to manage its operations in meeting its goals. It has to make sure that has got the correct size of employees in the appropriate job and time. For this to happen, it has a well modeled process for recruitment and selection process that acquires people for the administrative and operational duties.
6.1. Work Force Planning
This is the process of assessing a company’s probable future for individuals in regards to the size, skills and positions used. It makes it possible for the company to strategize on meeting its goals by recruitment and selection process. It is a necessary step for the company so as to strategize ahead. Since Tesco is a growing company, it requires recruitment constantly for the edible and non-edible products of the business.
Tesco applied workforce planning so as to set up the probability for new staff. This looks into both top and low levels. This planning is done annually, the company can alter and recruit staff where need be. Tesco is hence allowed enough time and flexibility so as to acquire its needs for the staff so as to acquire its goals like new stores and keep client standards (Banfield, 2008, 83; Tesco, 2012). The company opts to fill its vacancies using internal method. It notes the significance of motivating its staff so as to develop their careers in the company. It undertakes ‘talent planning’ which offers opportunities for people to for the staff to develop the way to the top. Using yearly appraisal method, people are able to apply for top positions. The staff notes the roles that they desire and advance their careers with the company.
The planning process are done in certain parts of the month; May, August and November for effective recruitment process. This gives the company enough time to acquire its needs for the employees and make it possible for the company to acquire its strategic goals.
6.2. Skills and Behaviors
Tesco’s objective is to meet the needs of the clients. Its structure has clients at the top; the relevant skills are required for every level. The company has six working levels that offer it a vivid format for organization and managing the company (Tesco, 2012). Every level needs certain skills and tendencies:
The first level has the frontline job connecting with the clients, the second level has groups of staff that directly connect with clients which calls for resource control, the third level manages the operating unit that needed management skills, the fourth level upholds the operating units and offer recommendation for strategic transformation it needs good knowledge, and the fifth level is charged with performance of Tesco and ability to manage others, lastly there is the sixth level that forms objective and objectives for Tesco, it is charged with the company’s performance with vital skills in retailing and vision setting.
The skills and behaviors offer the company the needed expertise in managing its activities. This is the core aim of the recruitment and selection process. With the vast size of employees that is available, the company has to choose the right form of skills for the right form of job. This will hence propel Tesco to meeting its goals that it has set. The absence of the needed skills will drown he company down to low levels and hence failure to meet its intended goals.
6.3. Recruitment and Selection process
The recruitment process attracts the appropriate candidates to go for the vacancies. The process is reliant on the job. Tesco focuses on the inner talent; there is listing of present staffs that in the same level or below needing promotion. If the company does not have candidates using this method advertisements are used using intranet.
In regards to external recruitment, the company advertises using its website for vacancies where they send their CVs. The shortlisted are interviewed while others are placed in a waiting list. There are times that there are some positions that are hard to fill like bakers and pharmacists, these vacancies are advertised using the websites, and media (Armstrong 2003, 363). The right method will be applied using the most affordable method.
There is also the selection process which is comprised of selecting the most viable person for the vacancy that is available. This process is quite necessary as it makes sure that the ones that have chosen for the interview to be held later are the most relevant ones for the job.
The company first looks at the candidate’s CV and summaries are made which make it possible for the company to see if the person meets the criteria. Tesco offers a ‘job type match’ on its web site. The persons that are interested to be part of the team that works for the company are able to see the vacancy they are going for. The successful candidates go the assessment center controlled by managers for consistency in the selection. Here exercises are issued, group-work operations as well as tests. Those that are successful are then interviewed which involve line managers. The selection applies external management of the applicants which is comprised of a number of centers.
The candidates that go through the selection process successfully go for the assessment center. This is where the company offers gradual alignment in the selection process. Several exercises are given. The ones that are successful are accorded an interview with the line manager.
6.4. Impact of TESCO’s Recruitment and Selection Process
The recruitment and selection process is advantageous in that it is affordable as it is done internally before it goes out of the company. The method applied involves viewing keen candidates’ skills form within the company showing stronger commitment. The staff is hence motivated greatly to perform better. This method makes it better for the company to sustain its skills and culture (Tesco, 2012). External recruitment and selection process helps the company to acquire new blood that are in great numbers and limit ripple effect.
However, the internal recruitment and selection process makes the ones that do not meet the needed level to have the feeling of being failures, this is in addition to them being limited in number when compared to the ones that outside the company. The level of sustainability of the job is limited as well as internal recruitment and selection creates a vacancy while filling another one. External recruitment and selection takes away the motivation from the local staff that tend to feel let down and this may lead to decline in performance (Tesco, 2012). The costs that arise from this process are too high as well as going against culture shock while increasing the turnover rate. The methods that may be used to acquire new employees may be too complicated and may at times prove to be tedious.
7. Recommendations
The company has applied a process that will enable it to meet its goals in a more amicable manner. This is set to help it acquire its goals easily. There is however a set of process that the company has to consider for effective recruitment and selection of qualified talent.
The company has used a lot of money and resources so as to develop skills within the company. This has taken up a lot of time and at the end the result would be employees that are well connected to what the company needs. The work force that is produced is well connected and knows what is needed of them so as to meet the company goals. It is recommended to make use of its local talent that it has spent time, money and effort so as to develop. Focus should be based on the local talent as it is from the local talent that the company is able to maintain its culture while the vacancies that are created as a result of moving up of other employees it is where the company can go outside and start to rebuild its culture. This would be quite affordable for the company. Going for external work force that has no idea of what the company needs will force the company to use additional resources and time so as to be able to acquire the level that is required. This is not necessary if it has already been done with the local staff. Another option that company could consider is the use of external work force to train them and develop them together with the internal workforce. This will connected the two sections and enable the company to meet the level that they desire in the cheapest way possible.
8. Conclusion
Workforce planning is necessary if a commercial enterprise is to acquire its objectives as well as the needs of the employees. This makes it possible for a business time to coach the present employees so as to acquire other job vacancies and to recruit new staff that would fill the empty spaces in the company or be connected to the skill limitation. The paper has been able to look at human resources in respect to a business and recruitment and selection process that involve acquiring new employees. It has gone into extensive research on the review of the recruitment and selection process and the relevant methods that are connected to it. Later the paper has gone ahead and looked at the challenges that are related to recruitment and selection which the paper has focused on the methods that are applied may not well coordinate with the skills and expertise required.
The paper narrowed down its focus to Tesco an international company with several opportunities like management, and apprentice. The company has to have the right form of staff with the needed skills and tendencies so as to uphold its advancement. The company has a vivid company framework and offers appropriate ways to apply for employment and a consistent recruitment and selection. Hence the ability to control its changing desire for its staff. Here the paper has focused on the recruitment and selection process that is done in Tesco and the outcome of this process to the company as well as the locality that is close to it.
The recruitment and selection process is a vital step that helps companies to develop themselves into bigger and more equipped in handling major issues that are there in the marketing arena. This process however has to be handled in the best manner for effective results to be acquired.
9. Summary
The recruitment and selection process is a relevant part of the human resource aspect of a company that requires to be undertaken by the human resource manager. The main purpose of that companies get involved in the recruitment and selection process is to acquire the right skills for the job available. There are several phases in this stage that are considered.
The human resource manager has to have a good understanding of the advantages of having a reliable process. It is vital to use high quality staff since they are able to meet the need of the organization. This tends to limit the threat of getting candidates that are below par who would not get the goals of the company. Effective recruitment and selection is necessary as the vacancies are filed fast and performance is sustained. A company does not have to be concerned about finances as the staff is effective in their performance.
The company in focus is Tesco, a large multinational company that has a vast range of employment opportunities. This requires that intense recruitment and selection process to be applied so as to acquire the right employees. The methods that are applied are both internal and external; this enables it acquire the best that the market has to offer for it to meet its goals and advance itself on an international platform.
Recruitment and selection process is the best known way that a company can be able to develop itself as opposed to inner training and varied skills. This is the surest way to enable the company to meet what it could not acquire in the last year. The companies have to look at the errors or mistakes it has and to develop it in the recruitment and selection process.
10. Bibliography
Armstrong M., 2003. A Handbook of Human Resource Management Practice. 9th ed. USA: Kogan Page Publishers.
Banfield, P., 2008. Introduction to Human Resource Management. Oxford: University Press.
Dale M 2004. Manager’s Guide to Recruitment and Selection. 2nd ed. USA: Kogan Page Publishers.
Price, A., 2000.Principles of Human Resource Management: an Active Learning Approach. London: Wiley-Blackwell.
Raymond A., 2004. Fundamentals of Human Resource Management. London: McGraw-Hill.
Tesco 2012. [Online] Available from :< http://www.Tesco.com>[Accessed on 9 April 2013]
Torrington, D., 2008. Human Resource Management. 7th ed. London: Pearson Education.
Tyson, S., 2006. Essentials of HRM. 4th ed. London: Elsevier.
