Series Standards


Quality Assurance:


Topic: ISO 9000 Series Standards

Report Length: 2 to 3 pages (singled spaced), excluding title page


Content Sections:


All written reports need to be written in MS Word or equivalent. These are the key items and sequence to be used in this report:


Title Page






Introduction: This is a general intro that describes the “Who”, “What”, “Where”, and “When”, about the report. Essentially, it gives the reader the background information to your topic.


Advantages/Disadvantages: This section allows you explain the advantages and disadvantages of the standards.


Conclusions: This is the section to include what you have learned, and what are your observations from your research on the topic.


References: Because of the technical nature of this report, you will have a variety of reference material/sources that you used to help you through your report. You may choose the style/method of listing them, but please be consistent with your format.




Title Page: This written report will have a title page. Please refer to Project Report Title Page for the format.


Main Text Size: The majority of the text in this assignment needs to be set in 12-point size. Please resist the temptation to mix and match point sizes. If you doubt your applications intentions, just select your text and insure that it is in 12-point size.


Text Spacing: For the body of your written report, set it for single spacing.


Header Text Size: All of the header text in this assignment can be set in 14-point or 16-point size. Please resist the temptation to mix and match point sizes. Pick your text size and use it consistently throughout the assignment. If you doubt your applications intentions, just select your text and insure that it is in its chosen point size.


Page Margins: Set your pages to one-inch margins. One-inch margins mean one (1”) on all sides. The only text that ends up on the outside of the one-inch margin is the page number.


Spelling/Grammar Checking: Remember to do your spelling and grammar checking before turning your assignments in. When doing the spelling/grammar checking keep in mind that some words such as mush and must, woods and words, or here and cow, will not be caught by either check. To correct these problems, you will need to proofread your work.


Page Numbers: Any assignment that has more than one page, needs to have page numbers on it. Please place your page numbers on the bottom of the page. In MS Word, use the footer selection and place the page number in the bottom center or bottom right of the page.


Helpful Hints: For a better understanding of some of the concepts behind writing a good technical report, please refer to “An Engineer’s Guide to Technical Communication” by Sorby and Bulleit, 2006. This is one of the books from the TECH 330-331 class.


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