Write an essay (approximately 1,000 words excluding tables, diagrams, references and bibliography)
Topic: A case study of how STARBUCKS is addressing the issues of sustainable operations (economic sustainability, social sustainability and environmental sustainability). You must comment on the effectiveness of their approach and highlight any inconsistencies. Please try to include relevant concepts and frameworks from what you have learned so that you can provide constructive criticism as part of your case analysis.
1. Table of contents
2. Introduction
3. Evaluate and analyse how STARBUCKS is addressing the issues of sustainable operations (economic sustainability, social sustainability and environmental sustainability)
4. Comment on the effectiveness of their approach and highlight any inconsistencies
5. Recommendation
6. Conclusion
Please refer to the below Journal Articles to write the essay
Journal Articles
Kleindorfer, P. R., Singhal, K. and Von Wassenhove, L. N. (2005) Sustainable operations management, Production and Operations Management, 14 (4), pp 482-492
Angell, L. C. and Klassen, R. D. (1999) Integrating environmental issues into the mainstream: an agenda for research in operations management, Journal of Operations Management, 17 (5), pp 575-598
Hart, S. L. and Ahuja, G. (1996) Does it pay to be green? An empirical examination of the relationship between emission reduction and firm performance, Business Strategy and the Environment, 5, pp 30-37
Hart, S. L. (1995) A natural-resource-based view of the firm, Academy of Management Review, 20 (4), pp 986-1014
Textbook
Christopher, M. (2011) Logistics and Supply Chain Management (4th Edition), Prentice Hall (especially Chapter 13 – Creating a Sustainable Supply Chain)
Slack, N. and Lewis, M. (2010) Operations Strategy (3rd Edition), Prentice Hall
Slack, N., Chambers, S., Johnston, R. and Betts, A. (2009) Operations and Process Management: Principles and Practice for Strategic Impact (2nd Edition), Prentice Hall
