Where do leadership and management overlap in definition and responsibilities? Where do they diverge?

Essay 1

 

1. Where do leadership and management overlap in definition and responsibilities? Where do

they diverge?

 

2. What are the responsibilities of the engaged follower?

 

3. Why is the hierarchical structure limited in its capability to facilitate coordination in health care

organizations?

 

Essay 2

 

1. If you wanted to implement a Must Haves program in your organization, what elements would

you include in your implementation plan? What metrics would you use to measure the success

of the initiative?

 

2. Describe Aristotle’s model of communication.

 

3. What are the five barriers to communication and how do you remove them?

 

Essay 3

 

1. How can managers hold health professionals and employees accountable for personal and

organizational performance, yet still encourage them to try new ideas and take prudent risks to

improve quality, safety, and efficiency?

 

2. What types of power struggles in health care settings do you believe are most amenable to using

negotiation and conflict management techniques?

 

3. Consider a community hospital, a major teaching hospital, and a hospital in a large for-profit

system. For each, list the major stakeholder groups. Indicate what kinds of quality criteria each

group would be most likely to promote.

 

Essay 4

 

1. There are many firms that have positioned part or all of their products as low cost. Low costs

are also commonly thought to equal low prices. Are low costs necessarily the same as low

prices? Could a firm have low costs and still have high prices?

 

2. Do you think government entities should devote more resources to developing health care quality

report cards? Why or why not?

 

3. Identify the major laws and regulations affecting health care organizations. Why is the health

care industry so heavily regulated? What are the central goals of these laws and regulations?

Who benefits from them?