Write a report with the main focus on the characteristics of layout design and queue management within an organization:
you must ensure that the organization (Sainsbury’s)has more than one type of layout with its operation and describe the manufacture/service process which is supported by the layout.
and ensure that how the sainsbury customers or products are managed at various time s of the operations,in order to assist in capacity decision making
And ensure that u understand the methods which have been developed by the organization to handle demand and alleviate queues(customer and product based)