What would you do if you were in Mr. Rogers shoes and why?
Well if I were Mr Rogers I would employee several measures to salvage the situation and ensure it never happens again by:
Choosing to hand in my resignation letter to the management as this an unprofessional approach in dealing with the consumers’ health, taste and preferences .Moreover this compromises a very important factor in marketing of products i.e. brand loyalty. This action is will not compromise my ethical code adherence, compliance and integrity, and will more over not burn my bridges in as a if I seek employment else where
To salvage the situation I would advice my assistant, right before I leave the work place to issue a product recall with the aid of all media and government. This will ensure that the company and the client do not lose the entire markets’ loyalty to buying and being associated with companies’ product or services (Hutchins, 2009). By compensating the consumers with full refunds or subsidiary products
From a legal perspective I would advise the CEO (Chief Executive officer) the implications of the authorization of damping of toxic substances would have on his reputation despite the company’s if no action is taken to stop such future acts. He should as well review and revise clauses on ethic codes in order to prevent future economic’ embarrassment s’ and misuse of authority (this is only after he agrees to the product recall and sound advice)
I would as well research on implications of this action from previous experiences e.g. from mystery shopping skills employed by a company that was in a similar position in order to ensure future employees have an immediate solution to avoid such a financial meltdown , if ever they appear.
